Trust centre
Trust & privacy
This page is maintained by the Tanto Beauty team to answer common security and privacy questions about the shop. It describes controls that are active today; it is not an independent certification or external audit.
Security is a shared responsibility between our hosting platform, Tanto Beauty as data controller and you as the customer (for example, by keeping your password safe).
Access & authentication
- Customer accounts are authenticated through a managed identity provider, with signed sessions and automatic expiry.
- Passwords are never stored in plain text — they're handled by the auth provider with standard hashing.
- Each customer can only view and modify their own orders, addresses and personal data.
Payments
- Payments are processed by Stripe within their PCI-DSS environment. Tanto Beauty never stores your full card number or CVC.
- Checkout is served over HTTPS/TLS and embedded directly from Stripe.
- Refunds and disputes are handled through the same payment provider.
Data we collect and why
- Order: name, shipping and billing address, email and phone — needed to prepare and deliver your order.
- Account: email and, optionally, skin preferences so we can recommend better.
- Communications: transactional emails (confirmation, shipping) and, if you subscribe, news. Every email has an unsubscribe link.
Subprocessors & integrations
We use a small number of providers to run the shop:
- Hosting & database: managed infrastructure in the EU with encryption in transit and at rest.
- Payments: Stripe.
- Transactional email: managed sending provider on the domain
notify.tantobeauty.com. - Logistics: the carrier needed to deliver each order.
Cookies & analytics
We use strictly necessary cookies for the cart and session. Any analytics or measurement cookies are described in the site's cookie notice and can be rejected.
Retention & rights
- We keep order data for as long as required by applicable tax and accounting law.
- You can request access, rectification, erasure, portability or objection by emailing hola@tantobeauty.com.
- If you subscribed to marketing communications you can unsubscribe at any time via the link in every email.
Incidents & vulnerability disclosure
If you think you've found a vulnerability or a security incident affecting Tanto Beauty, email seguridad@tantobeauty.com with the details. We'll reply as soon as possible and ask that you don't disclose the finding until we've had a chance to review it.
Contact
Questions about privacy or your data? Email hola@tantobeauty.com.
Last updated: June 2026. This content is maintained by Tanto Beauty and may be updated when our processes or providers change.
